Product Recall Notice

Product Recall Notice: Cornish Christmas Candle. Batch number 151.  

Product: A Cornish Christmas Candle (Batch Number: 151)

Date of Recall: 08.01.24  

Reason for Recall: Customer safety is our top priority. We are recalling our Cornish Christmas Candle, batch number 151, due to a potential safety concern identified with the aftersmoke and continued glow of the wick after extinguishing.  

Affected Batch:
Product Name: A Cornish Christmas Candle
Batch Number: 151  

Risk Involved: The aftersmoke and extended glow of the wick after the flame has been extinguished may lead to a fire hazard if the candle is left unattended as reignition could occur.  

Action Required: If you have a candle from batch number 151 that has not been used, please stop use and contact us. If you have already used this candle and it is empty, no further action is necessary as the issue was not identified and may vary from candle to candle within this batch.  

Stop using the product immediately.  

Return the candle to the point of purchase for a full refund or contact hello@thestivesco.co.uk  

Our Commitment: We take product safety very seriously and work closely with Trading Standards to ensure all our products meet the highest safety standards.  

Consumer Contact Information:
For further information or questions, please contact:  
Email: hello@thestivesco.co.uk  
Website: www.thestivesco.co.uk  

We apologize for any inconvenience caused and thank you for your cooperation in ensuring consumer safety.  

The St. Ives Co.